Re: [libreoffice-users] Can't open new version of LO

When you hit the yellow DOWNLOAD button, the download starts in 
background without any visible activity on your screen. We suggest to 
open the browser DOWNLOAD page to check the status. Please do not close 
the browser until you are sure the download has finished.

If the download does not start, please try with another server. To 
change server, you should click on the INFO link just below the yellow 
DOWNLOAD button, and select one from the list that you find in the page 
which opens after you click on the INFO link.

You should also check that the download link starts with HTTPS, as 
otherwise the browser will not download the file. If this is not the 
case, please change the server based on the instructions from the 
previous paragraph.

Please note that you can retry the download as many times as you want 
provided that you do not close the browser window before the download 
has completed. You can ignore the donation request, as donations are 
optional and help us to keep the project alive.

If everything works properly, when the download has finished a window 
will open asking you to choose between executing the installer or saving 
the file on your hard disk. Please choose the second option, and save 
the file inside your DOWNLOADS folder.

Then open the DOWNLOADS folder, and double click on the file (the name 
starts with LibreOffice, and ends with .MSI on Windows and with .DMG on 
macOS). Carefully follow the instructions on the screen until the end of 
the installation process.

If everything works properly, LibreOffice will be installed properly and 
will show up in your menu (for Windows) or in your Applications folder 
(for macOS).

Sorry for the long message. I hope this helps. Best regards.


On 01/04/24 17:29, Bill Bauer wrote:
> I was running version 7.4 & got a notice to download 7.6.6.3.  After
> downloading & restarting my computer, when I click on the new version icon
> on my desktop, the icon highlights but the program never opens.
>      I am running Windows 7(yes I know it's a bit old & I am looking to
> replace this computer) but I do need Libre Office to continue my work until
> I can get the new computer.
>      I would appreciate any advice.  Maybe deleting the program completely &
> try downloading it again?  Please help now.
>
> Bill Bauer
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