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On 25 Feb 2024 at 23:55, Peter Hillier-Brook wrote:

Date sent:              Sun, 25 Feb 2024 23:55:41 +0000
Subject:                Re: [libreoffice-users] failed update 
attempts
To:                     users@global.libreoffice.org
From:                   Peter Hillier-Brook 
<phb@hbsys.plus.com>

On 25/02/2024 15:17, Graeme Eldridge wrote:
Hello,

I am running your version 7.6.0.3 quite successfully but thinking I 
really should update to 7.6.4 or better just as a matter of best 
practice.  That fails because the installer cannot remove version 
7.4.7!  This is logical only in the sense that version 7.4.7 isn't there 
and has never been there.  Trying to simply uninstall 7.6.03 fails 
exactly the same way as does hiding the Libre Office folder and 
attempting a "clean" install.

How do I fix this without buying a new machine (64 bit Windows 10)?

Are you trying to run the update from the program windows, or are 
you downloading the new version and installing it directly.

Just update my mom's Windows 7 machine with no real problem.
Downloaded 
 361730048      Feb 20 23:04 LibreOffice_7.6.5.2_Win_x86-64.msi
   2736128      Feb 20 23:04 
LibreOffice_7.6.5.2_Win_x86-64_helppack_en-US.msi

The helppack installed with no issue replace.
Did have a message about not being able to remove desktop 
short-cut, but it eventually did.

Her other machine is a new mini PC with N100 CPU with windows 
11 that I got for about $200, and it has latest suite on installed. 

I've had issues the the updates either just saying it already has 
latest version, when ther was a newer one? 

With Linux, I've never had any issues with updates..

Might try ccleaner to uninstall it if that does work under tools 
option.  Good Luck.



Thank you,

Graeme

PS.  Trying to install version 26.2 fails similarly

Why don't you do the obvious and remove all previous versions prior to 
installing the required update?

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