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Hi Andy,

Just a quick note of support.
Several years ago I helped a friend in a small business with just 6 computers migrate to LO and 
while it was a bit of a challenge at first the users very quickly realised the advantages and yes 
some MSO documents will give you trouble especially .docx but it is worth the perseverance. (If you 
have problems with .docx, convert them to .doc and then to ODF.)
Now that company employs over 30 people and they save everything in ODF formats and only convert 
documents to MSO formats when a customer or supplier specifically requests it.
Push ahead with the confidence that you are doing the right thing.

 Cheers,
Bruce Carlson

-----Original Message-----
From: Andrew Beverley [mailto:andy@andybev.com] 
Sent: Wednesday, 2 July 2014 8:43 AM
To: Tom Davies
Cc: Florian Reisinger; users@global.libreoffice.org
Subject: Re: [libreoffice-users] Sponsoring improvements and bug fixes

On Tue, 2014-07-01 at 16:18 +0100, Tom Davies wrote:
That once they reach a stage of their migration where they start 
making substantial savings then they could put a fraction of that 
saving into external support like that or even to consider paying a 
couple of in-house devs part-time.

Thanks Tom, a good idea, and certainly the kind of direction I'd like to go. However, at the 
moment, it's a company with only 4 employees, so that's not a lot of development work that can be 
done with the savings (at least in the short term).

The problem is that I'm having trouble migrating even one of the users across when some things 
don't work as expected (we've all heard it: "the document opens okay in MS office"). Whilst I 
understand all the issues and am happy to fund within my own budget, it's very difficult to 
persuade the end-user given the circumstances.

Wish me luck!

Andy




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